Ref #: SA002-MAY2022 (BG)

Department:                Building

Reporting to:               Department Supervisor

Purpose:                     To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

Requirements:

• Matric or Equivalent

• 2 Years minimum experience in a similar role in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Building products)
• Brights Induction (Service excellence)
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date:   Friday, 20^th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter  to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: SPC01- MAR04 (BG)

Departments:                 Building

Reporting to:                 Department Supervisor

Purpose:                       To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Specialist is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

Requirements:

• Matric or Equivalent
• 5 Years Sales experience (Buildng products)
• 5 intermediate technical supplier competency certificate / External Sales technique course
• Asserts problem solving ability
• Advanced technical product knowledge (achieve 85% in assessment)
• Ability to communicate effectively (verbal &written)

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date:   Friday, 20^th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: SP03-MAY2022(BS)

Department:                          Building

Reporting to:                         Department Manager

Purpose:                                To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

Requirements:

• Matric or Equivalent
• 3 Years Sales experience
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Demonstrate Standard Operating Procedure knowledge unattended at 100% accuracy
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date: Thursday, 12^th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter  to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: CETS-MAY2022(BH)

Department:                          Customer Experience

Reporting to:                         Omni – Channel Customer Experience Manager

Purpose:                                The purpose of this job is to provide training within the Brights Group & Franchises on Customer Services and Leadership. To conduct regular training sessions, and feedback to the Customer Experience Manager on the outcome of training.

Key Responsibilities:

• To create, maintain, update and implement training schedules for Brights employees
• To manage attendance and participation of employees attending training courses
• Provide training to employees on a regular basis as set out by the Customer Experience Manager
• Ensure training requirements are met before each training session i.e. Equipment is working, certificates are created and submitted, training notes are printed and ready for attendees
• Compile monthly reports on training conducted/completed to be submitted to Internal Stakeholders and Customer Experience Manager
• Ensure training material is readily available for all employees via Internal Communication Channel.

Requirements:

• Matric or Equivalent
• Higher Certificate or Diploma
• 1-2 Years training experience (Small to Medium scale)
• 2 years within a Retail and or Sales environment
• Qualified Facilitator (advantage)
• Own Transport
• Sales and Retail Training achieved
• Omni-channel experience (Preferred)
• Experience using Microsoft office (Internet, Outlook, Word & Excel)
• BRIGHTS Product knowledge (Essential)
• Putty Experience (Essential)
• Ability to handle pressure, strong leadership skills, manage training registers & certification on completed training courses
• Creative and visionary in driving new training methods and techniques to improve Brights standards
• Ability to communicate effectively (verbal & written) at all levels, proficient in English (Great speaking voice)
• Planning, time management and organizing skills
• Excellent professional work standards, including grammar and oral proficiency

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date: Thursday, 12^th May 2022

Interested applicants are to submit the Curriculum Vitae &  motivation letter  to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: SP01-MAY2022(BH)

Department:                          Building

Reporting to:                         Department Supervisor

Purpose:                                To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

Requirements:

• Matric or Equivalent
• 3 Years Sales experience (Building products)
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Demonstrate Standard Operating Procedure knowledge unattended at 100% accuracy
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date: Tuesday, 10th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on recruitment@brights.co.za

Ref #: SP05-MAR2022(BG)

Department:                          Irrigation

Reporting to:                         Department Manager

Purpose:                                To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

Requirements:

• Matric or Equivalant
• 3 Years Sales experience
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Demonstrate Standard Operating Procedure knowledge unattended at 100% accuracy
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date: Tuesday, 10th March 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter  to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on recruitment@brights.co.za

Ref #: DRC10-APRIL2022 (BG)

Department:                          Drive Thru Yard

Reporting to:                         Divisional Manager

Purpose:                                The purpose of this job is to assure that goods are delivered accurately and punctually in good condition as expected by the customer.  This will include dealing with customers, staff from all branches, monitoring the loading and offloading of transfers and making sure that the delivery vehicle is in good condition by doing daily check-up of the vehicle and providing good customer service.  This will result in customer satisfaction and generate sales promoting the business and creating sustainable growth and profit margins.

Key Responsibilities:

• Provide good customer service
• Completing of daily trip sheets (opening/closing km, departure/arrival times)
• Completing a daily pre-trip inspection of your vehicle to ensure basic roadworthy standards. (indicating on trip sheet)
• Reporting any defect on your vehicle to your Supervisor (completing of vehicle repair report)
• Ensure that the truck assistants are with the truck at all times.
• Plan and ensure with the most efficient route to your customer
• Ensure all out going stock have the relevant documentation before being loaded.
• Ensure all transferred documents are recorded in your logbook.
• Ensure the transfer logbook is signed by the branch who receives the stock.
• Ensure all stock are delivered in excellent condition
• Hand in weekly evaluation reports to your Supervisor.
• Reporting any delay at branches to your Supervisor.
• Report to your Supervisor at the end of the day
• Participate in perpetual stock takes.
• Perform any work-related tasks delegated by superior

Requirements:

• Matric or Equivalent
• Candidates with no Matric that have a valid license and have 3 years driving experience will be considered for the position
• Code 10 Drivers Licence (higher code would be advantage)
• PDP (Public Driving Permit: Goods and Passengers)
• Minimum 3-5 Years driving experience
• Ability to handle pressure
• Monitoring skills
• Ability to deliver excellent customer service
• Ability to read & communicate on high level
• Must be able to understand the loading of vehicles
• Planning, time management & organizing skills

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date:  Tuesday, 10^th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter  to the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: MER01-April2022(BS)

Department:                  Stock

Reporting to:                 Department Manager

Purpose:                       The purpose of this job is to ensure that stock is priced, packed and displayed in a professional manner, readily available and of good quality for customer purchase in such a manner that it results in a pleasant shopping experience for the customer in order to have customers return to the store increasing sales and profit margins.  This includes ensuring that fixed displays are planned and installed to show goods for maximizing internal advertising.

Key Responsibilities:

• Ensure that stock is neatly packed and displayed in a professional manner, including accessibility to customers by categorising stock more effectively
• Ensure that corresponding transfer number matches page transfer number with details included i.e. (correct branch transfer from and to & dated)
• Ensure that all items are correctly priced and corresponds with shelf talker
• Ensure that all shelf talkers are clean and placed far left of the product
• Apply the “Block System” when merchandising stock
• Ensure that the shop floor and aisles are clean and clear of goods and is accessible for customers
• Remove all hazards and products from under shelves
• Develop overall promotional and display plans for approval
• Obtain props and other accessories and build displays
• Apply store procedure which is all of the above at all times
• Participate in perpetual stocktakes
• Ensure housekeeping of work area
• Perform any work-related tasks as delegated by superior

Requirements:

• Grade 12 or Equivalent
• 1 Year minimum experience in a similar role or entry level stock exposure
• Basic product range knowledge
• Ability to handle pressure
• Ability to communicate effectively (verbal & written)
• Numerically skilled
• Basic Computer skills
• Creative skills

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date:Tuesday ,10th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: DEPTS01-APR22(BH)

Department:                          Plumbing & Irrigation

Reporting to:                         Store Manager

Purpose:                                The purpose of this job is to ensure the smooth running of the department, through weekly evaluations and reporting it to the Manager of the department.  This is to ensure that sales targets are met and that housekeeping standards are maintained, in addition providing excellent customer service ensuring customer satisfaction.  This will include overseeing all staff and the productivity of the department resulting in promoting the business therefore creating sustainable growth and profit margins.

Key Responsibilities:

• Ensure smooth running of the department
• Make sure that standard operating procedures in department are adhered to
• Assign staff to specific areas and duties and monitor staff uniforms
• Facilitate departmental sales meetings
• Conduct regular inspections with regards to the departments housekeeping, isles, merchandising and uniforms
• Ensure price updates are done timeously
• Monitor returns of faulty / damaged stock and breakages, keep CFC book up to date by monitoring reversals, follow up on repairs and quotations
• Submission of weekly and monthly reports to superior
• Plan and prepare work schedules, daily registers and time and attendance of staff, including leave queries, manage overtime
• Conduct Performance reviews and evaluations in order to nominate staff for awards and promotions
• Train all new and old staff members (product knowledge and procedures)
• Allocate and monitor floor areas for various functions (i.e. incoming stock, transfers, checking area and returns)
• Implement company returns policy, i.e. returned stock should be allocated to an area with CFC note attached
• Ensure tasks are delegated, pressure is applied to subordinates for meeting deadlines in a motivating manner by setting weekly targets
• Enforce disciplinary code of company and apply discipline
• Participate in perpetual stock takes
• Ensure housekeeping of work area
• Perform any work related tasks as delegated by superior

Requirements:

• Matric or equivalent
• 2 Years minimum experience in a similar role
• 3 Years’ experience in the hardware environment
• Must have previous experience in a Hardware department
• Ability to issues disciplinary action & Initiate in a Disciplinary Enquiry
• Chairing disciplinary enquiry would be an advantage
• Dispute management & Prevention training
• Product and Stock Management knowledge
• Internal procedural knowledge
• Ability to meet deadlines under pressure
• Ability to act professional and maintain confidentiality
• Ability to handle pressure
• Ability to communicate effectively (verbal & written)
• Planning, time management & organising skills
• Monitoring & evaluation skills
• Microsoft office (Internet, E-mails, Word & Excel)

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date: Tuesday, 10th May 2022

Interested applicants are to submit the Curriculum Vitae & motivation letter  to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]

Ref #: CEA01- MAY22(BS)

Department:                  Customer Experience

Reporting to:                 Omni – Channel Customer Experience Manager

Purpose                        The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand custodian who always passionate about making our customer experience positive and meaningful. To be successful is this role, you must be good a conversational communicator, an active listener who is able to identify the needs of customers and resolve problems.

Key Responsibilities:

• Ensure that customers are always satisfied
• Ensure customer enquiries, compliments & complaints are professionally and efficiently dealt with timeously
• Ensure efficient compliments of all customer service and eCommerce related administration duties
• Assist with request for quotes
• Prepare stock for online fulfilment: Timeously pick & pack stock from shop floor, assist in the management of the delivery schedule of online store orders, liaise with branches for stock transfers required for online order fulfilment, assist customers with tracking orders via 3^rd Party Courier service providers
• Accurately update & maintain customer profiles & preference on PUTTY
• Participate in perpetual branch stock takes
• Assist with the recording of information for monthly performance reporting purposes
• Liaise with cross – functional teams for support related to any customer experience journey matters that need resolution
• Contribute to achievement of customer excellence targets
• Assist with handling eCommerce related customer enquiries
• Strive to become a Brights brand & product expert
• Provide frequent feedback on innovative and creative ways to exceed performance targets, drive revenue & improve the retail customer experience
• Contribute to efficiency of completing departmental tasks timeously & accurately
• Provide administrative support to your supervisor & departmental team

Requirements:

• Matric Certificate or Equivalent
• At least 2-year experience in a Consumer Retail environment, Contact Centre, or eCommerce environment
• Formal Training certification in; Retail management, Logistics/Operations Management/Supply Chain Management or Business Management / Marketing, Communication or Commerce
• Operational background in dealing with retail branch / franchise network
• Ability to interact with customers, suppliers, service providers and other external parties
• Confidence in communicating, sharing information and providing feedback
• Good working knowledge of internet browsers, MS Excel & MS Outlook
• Basic math skills and sound mathematical reasoning
• Strong organisation skills, motivated to complete tasks
• Strong ability to fill out work records with a great attention to detail
• Ability to read and interpret data and draw valid conclusions
• Ability to work in a fast-paced environment, determined to solve problems and apply solutions learned through experience
• Must be able to work weekends and overtime as required

Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Closing date: Tuesday, 10th May 2022

Interested applicants are to submit the Curriculum Vitae &  motivation letter  to Justin Scharneck in the Human Resources Department on 021 944 8300 or via e-mail on [email protected]